Store Policy


Returns and Exchanges:

SMK gladly accept returns, exchanges, and cancellations

  • Contact me within: 7 days of delivery
  • Ship items back within: 7 days of delivery
  • Request a cancellation within: 24 hours of purchase
  • Once shipping label is created refunds will not be issued
  • All order adjustments must be made within 24 hours of purchase
The following items can't be returned or exchanged
  • Custom or personalized orders
  • Digital downloads
  • Items on sale

If items are damaged please provide proof via email for a refund or exchange. 

Shipping:

Current turn around time is estimated at 1-2 week, but may vary during sales or any special promotions. All domestic orders will be shipped via USPS first class with tracking number and/or with an option for insurance. Once package is accepted/scanned by local postal service or if tracking reflects that package has been delivered and you have not received your order please contact your local post office. If your tracking reflects that there is a delay in delivery contact your local post office for details. If you have any questions regarding the time your package will be shipped please review store policy. During the time of special promotions shipping time may be extended to 2-4 weeks.